What it costs

At CSC, we believe all our customers deserve all the guidance they need to secure a safe and comfortable retirement as well as have the peace of mind that they and their families are in safe hands. Our authorised financial planners aim to provide quality, good value advice.

1. Comprehensive advice

Our advice offering is ‘fee-for-service’, which means you receive a fixed quote upfront. There are no obligations, commissions or hidden fees.

An initial appointment will cost $185 and personal comprehensive advice, being a personal financial plan, ranges from $2,200 - $6,600 (incl. GST), depending on complexity and the amount of work involved.

The fee quoted covers such things as reviewing your current circumstances, developing a strategy to help you achieve your financial goals, preparing a Statement of Advice documenting our advice to you, implementing this advice, as well as all contact and meetings with your authorised Financial Planner along the way.

2. Annual advice review

No matter how things change, our commitment to help you through it all stays the same. Our ongoing advice service allows you to access financial planning advice from your authorised financial planner either annually or bi-annually to regularly update your financial plan and ensure you’re on track to achieve your goals.

Your authorised financial planner can discuss your ongoing advice options with you. Annual advice review starts at $2,200 per annum (incl. GST).

3. Simple advice

As part of your PSSap and ADF Super membership, you have access to simple advice at no extra cost to you. This advice is designed to help answer some commonly asked questions like; whether you have the right level of insurance or how you should be investing your super.  

Simple advice is provided by a CSC authorised financial planner. All advice is given solely in your best interests. Simple advice appointments are conducted over the phone. To book an appointment, call 1300 277 777.

After the appointment with one of our authorised Financial Planners, we will be in a better position to understand whether simple advice is appropriate for you, and if so, prepare more personalised advice on these simple topics at no additional cost.

Appointment Cancellation Policy

We know that your time is valuable, and we appreciate that you understand ours is too.

The financial planning service is subject to a 48-hour cancellation policy for appointments with our authorised financial planners. Any cancellation or rescheduling of an appointment with an authorised financial planner that occurs 48 hours or more before the scheduled appointment time is at no additional cost to you.

However, a cancellation fee may be charged* for:

• any cancellation or rescheduling of an appointment with an authorised financial planner that is made within 48 hours of the appointment; or
• any failure to attend an appointment with an authorised Financial Planner without contacting your authorised financial planner to cancel or reschedule the appointment.

* The cancellation fee will be equal to the GST inclusive amount of the appointment fee for the cancelled appointment as detailed in the Financial Services Guide (contact for a copy).

To cancel or reschedule your appointment, please call 1300 277 777.