Meet the CSC Advice Partnerships team
Let us introduce you to our key team members.
Our team of dedicated and knowledgeable experts are here to support you and your advice practice. Access the information you need about our funds and mutual clients, and deliver your advice recommendations with clarity and confidence.
Steve Crawford
Advice Partnerships Manager
A seasoned expert with more than 20 years in the financial services industry, Steve lead’s the CSC strategy for financial advice practices—covering product, service, and technology enhancements.
He’s an innovator with a deep understanding of all aspects of the market. He led his own financial practice for more than 10 years, and was one of the first in Australia to build advice models for Gen X and Millennials; budgeting and cashflow; and goals-based advice; and was an early adopter of delivering advice virtually.
When he’s not working, this self-confessed sports nut and proud Sydney Swans member can be found relaxing with his wife and three boys.
Matthew Floros
Adviser Relationship Manager
Matthew brings more than 10 years of CSC experience working closely with the ADF, to provide tailored training to financial advisers and AFS licensees.
He’s adept at connecting CSC products and options with the life events unique to the APS and ADF community.
Mathew is a trusted advice partner for our financial advice practices. He has secured a reputation for building and maintaining relationships with practices who proactively work in the APS and ADF markets.
He’s also pretty handy on an indoor cricket pitch, both as a player and the newly appointed Australian Captain.
Tom Dobrochodow
Adviser Relationship Associate
Tom holds a Bachelor of Finance and Economics, and is an alum of our CSC Graduate Program 2022.
Working to support the development and implementation of the CSC strategy for financial advice practices, Tom’s attention to detail about our fund and member information supports advice practices by acting as a concierge of sorts. He makes sure advice practices know where to go to get the information they’re looking for.
His previous customer service roles before joining CSC saw him managing venues both in Australia and China.
A soon-to-be-dad and lifelong Carlton Blues supporter, Tom has a penchant for literature and history.
Leah Nikoloski
Team Lead, Advice Partnerships
Leah is responsible for leading the dedicated advice practice service team at CSC. With a commitment to delivering value, Leah has built her team’s capacity to perform and excel as an effective and motivated unit.
Leah understands and anticipates all outcomes within the APS and ADF super environment, so she can advocate for her team and champion financial advice practice needs.
Among Leah’s career highlights are leading the CSC Charity and Community Support program, a rewarding experience that fostered a sense of community within our organisation.
Outside of work, Leah gets a buzz from sharing her latest restaurant discovery with family and friends.
Kenya Grooters
Senior Adviser Service Representative
Known for her exceptional problem-solving skills and ability to handle complex enquiries with ease, Kenya excels at building relationships with financial advice practices. Her commitment to excellence ensures they receive the highest level of service and support.
She has a background in project management, training, and process and procedures, and provides on-going guidance and support to the team.
In just two years, Kenya has worked her way up to her current senior role.
In her quiet time, you can find Kenya immersed in a good read or planning her next ultimate travel adventure.
Nizar Madraswalla
Senior Adviser Service Representative
Nizar credit’s his excellent communication skills and dedication to client satisfaction to a long and successful career in customer service.
Responsible for specialist request escalations and spearheading process enhancements to ensure seamless delivery, Nizar takes a proactive approach to cultivating strong relationships.
His ability to provide exceptional service saw Nizar awarded the CSC Excellence in Customer Service.
An enthusiastic cricket devotee, Nizar delights in reading Lord of the Rings to his daughter each night.