Financial Planning FAQs

Financial planning

Common questions

What is financial planning?

Financial planning is about understanding your financial goals and putting a plan in place which will help you achieve them. Financial planners are trained experts who can help you build, manage and protect your wealth. 

Topics your financial planner can advise you on include:

  • maximising your super
  • tax effective strategies
  • transition to retirement
  • retirement income stream options
  • retirement planning including 54/11 and age retirement
  • investments – inside and outside of superannuation
  • life and income protection insurance
  • debt elimination
  • redundancy.

Who will provide my financial advice?

The financial advice will be provided by Industry Fund Services Pty Ltd (IFS), ABN 54 007 016 195 AFSL 232514, and not by CSC. Fees, terms and conditions are available directly from IFS.

How does financial planning work?

There are five steps in our financial planning process:

  1. Make an appointment:

Call 1300 277 777 to book a time to see a planner. During this call the operator will ask you several questions to identify what information and advice you may be seeking.  Then, if suitable, they will arrange for a face-to-face or phone appointment with a planner.

  1. Complete the needs analysis guide

Several days after you make an appointment, you will receive an IFS welcome pack. This pack has the date and place of your appointment but most importantly it includes the needs analysis guide. You must complete part A of this guide before you attend your meeting with your planner.

  1. Your first meeting

The first meeting with your planner is about identifying and understanding your goals. This is done by reviewing the information in part A of the needs analysis guide. No advice will be provided at this meeting.

  1. Quote

Once the planner understands your advice requirements they will give you a written, fixed price quote to develop a personal statement of advice. The quote details any costs and associated fees. There are no obligations and you decide if you wish to proceed with getting a plan.

  1. Getting your statement of advice

Once you decide to get a plan it will take your planner two to three weeks, depending on the complexity, to do the analysis and put the recommendations together. Your planner will then arrange a meeting to take you through your statement of advice. Once you are happy with it, the strategies can then be implemented with the help of your planner as agreed.

What does financial planning cost?

A fee of $185 will be charged for initial appointments from 1 August 2014. No personal advice is provided at this meeting but your planner may provide general superannuation advice.

Once your planner understands your financial situation and goals you will be given a quote detailing the type and cost of advice which would be most useful to you. As a guide, the cost for advice ranges from $530 to $5,320 depending on complexity. The average cost for comprehensive advice is around $3,200.

What should I bring?

A few days after booking an appointment you will receive an IFS welcome pack via email or post. This pack contains a letter letting you know the time and place of your meeting, a needs analysis guide and a checklist of what you need to bring to the meeting.  

How will my financial advice get put into practice?

In financial planning, putting the advice into action is referred to as implementation. When your planner presents your completed plan they will also discuss implementation options and costs. Some people prefer to do the implementation themselves while others prefer to pay for this service. The choice is yours.